Le Livre d'Or

In doing this blog and thinking about this stuff, have you ever had any ideas for what kinds of tools (software, that is) that people could use to do things like share creative ideas in groups, create customer community, etc. etc.?

I do think that by working in a team, it will make it easier for you. The passion moves away from you and to the team of writers, the hate will move with it. Being a part of a groupblog would be a good solution.

I think that you'd probably do well in a consulting role where you are helping companies who want to improve in the area of creating passionate users (products and websites). Your knowledge of the field is shown well by your blogging, and maybe getting out in front of people will give you more of a reason to stay passionate about this subject area (if not the blog itself).

That aside, I think that a multiple-contributor blog would give you support and provide some other perspectives. You could combine this with your ideas on coaching/ghostwriting and work with 'intern' contributors to hone their skills, see their work supplying your site, and give them the tools they need to take your philosophies and understanding out on their own tangents. It might give you a regular supply of fresh, new writers and keep things going while allowing you to step back a little. (If you did go with the intern idea, drop me a line, will you? *g*)

I also really enjoy the idea of a group blog mostly because I've always been a fan of group blogs a la 37signals. It's a different take on things that I tend to enjoy, getting to see different opinions, group dynamics, etc.